banner

Case Studies

Explore real-world automation journeys where organizations transformed operational complexity into efficient, scalable, and intelligent enterprise execution with GlobalOrchTM. From IT operations and service automation to business workflows and cloud orchestration, these case studies showcase how enterprises streamlined processes, accelerated operational efficiency, and enabled scalable digital transformation through unified automation.

Case Study

1 Self-Healing Infrastructure for - Backup Failures with GlobalorchTM

OVERVIEW & CHALLENGES

A potential enterprise customer faced recurring issues with Commvault backup failures across hundreds of machines on Network.

Backup agents on these machines frequently crashed or stopped, resulting in missed or incomplete backups. The manual process of identifying and resolving these failures was inefficient, causing delays and operational downtime.

challenge

Frequent agent crashes or stoppages leading to failed backups.

Lack of integration with ITSM tools for incident management.

Manual diagnosis of issues consuming time and IT resources.

Delays in remediation as dependency on manual intervention.

GLOBALORCHTM SOLUTION

GlobalOrchTM implemented a no-code automation solution to streamline failure detection, incident management, and remediation by : Real time Monitoring failed backup jobs , Performing root cause analysis , Integrating with ITSM tools for Change Management & Incident

Management and Self healing / Automated remediation by restarting failed agents or executing pre-configured workflows post-incident assignment or approval.

Real time Backup Job Monitoring

Monitored backup jobs in real-time and triggered workflows for failed jobs.

Integration with ITSM

Integrated with ITSM tools BMC Remedy / ServiceNow to create incidents and follow change management processes.

innovation

GlobalOrchTM

"An Enterprise Unified Software Automation Platform"

Root cause analysis (RCA)

Performed RCA by authenticating to the affected node and identifying issues such as compromised backup agents.

Automated remediation

Automated remediation by restarting failed agents or executing workflows post-incident assignment or approval.

RESULTS & CONCLUSION
1
icon
90% Downtime Reduction

Automated RCA and remediation minimized recovery time for failed backups.

2
icon
60% Manual Effort Reduction

IT teams saved significant time by automating failure detection and resolution.

3
icon
Enhanced Compliance

Integration with ITSM ensured proper tracking and adherence to change management policies.

4
icon
Scalable Solution

The workflows were adaptable to other backup systems like Veritas NetBackup or Veeam.

GlobalOrchTM - CONCLUSION

By implementing GlobalOrch’s intelligent automation solution, the organization transformed the customer's Commvault backup environment into a self-healing infrastructure. By automating failure detection, diagnosis, and remediation, it improved operational efficiency, reduced downtime, and enhanced compliance. This use case highlights GlobalOrch’s ability to address critical IT infrastructure challenges with scalable, no-code automation solutions.

GlobalOrchTM proved to be the ideal solution for modernizing and streamlining IT operations, demonstrating the power of self healing automation in solving real- world challenges.

Case Study

2 Simplifying HR Workload Resume Management -Hiring Process with GlobalOrchTM

OVERVIEW & HR CHALLENGES OpsTeQ

An organization faced challenges in managing thousands of resumes for open positions, received through various agencies and referrals.

HR executives manually maintained repositories in Excel, making the process inefficient and prone to delays. Retrieving resumes for specific positions or sources was tedious, and higher management lacked visibility into hiring progress and status reports.

challenge

High volume of resumes from multiple sources.

Mannual repository maintainance caused inefficiencies.

Retrieving resumes on specific criteria was time-consuming.

Lack of real-time hiring insights for higher management.

GLOBALORCHTM SOLUTION

To address the inefficiencies in resume management, GlobalOrchTM introduced an intelligent automation solution powered by its Bot.

This solution seamlessly centralized resume handling, automated repetitive tasks, and provided real-time insights into the hiring process. By eliminating manual efforts and enhancing transparency, the GlobalOrchTM Bot transformed the organization's HR operations.

Centralized Repository Automation

Resumes were automatically organized by date, position, and source via the GlobalOrchTM Bot.

Real-Time Reports for Management

The Bot delivered detailed analytics, including position progress, hiring timelines, and statistics instantly.

innovation

GlobalOrchTM

"An Enterprise Unified Software Automation Platform"

Instant Resume Retrieval

Users could query the Bot for specific resumes, which were delivered instantly via email.

Transparent Hiring Status

The Bot delivered detailed analytics, including position progress, hiring timelines, and statistics instantly.

RESULTS & CONCLUSION
1
icon
Efficiency Boost

Eliminated manual repository management, saving time and reducing errors.

2
icon
Improved Transparency

Real-time insights enabled faster decision-making.

3
icon
Enhanced Productivity

HR focused on strategic tasks instead of administrative ones.

4
icon
Scalability

Seamless handling of large volumes of resumes.

GlobalOrchTM - CONCLUSION

By implementing GlobalOrch’s intelligent automation solution, the organization transformed its hiring process, overcoming the inefficiencies of manual resume management. The seamless automation of resume repository creation, retrieval, and reporting enabled the HR team to operate with greater efficiency and transparency. Higher management gained unprecedented visibility into the hiring process, empowering them to make faster, data-backed decisions.

GlobalOrchTM proved to be the ideal solution for modernizing and streamlining HR operations, demonstrating the power of automation in solving real-world challenges.

Case Study

3 Automating ACORD Insurance Form Processing - with Al Powered GlobalOrchTM

OVERVIEW & CHALLENGES

The client, an insurance organization, dealt with hundreds of variances of ACORD insurance forms received daily from various sources. These forms contained critical policyholder information that needed to be extracted and processed accurately for reporting, application integration, and further business operations. The manual process of extracting information was labor-intensive, errorprone, and time-consuming, creating bottlenecks in operations.

challenge

DIVERSE FORM VARIENT IMPOSED CHALLENGE FOR UNIFORM DATA EXTRACTION

MANNUAL EXTRACTION CONSUMED SIGNIFICANT TIME & RESOURCES,WITH POTENTIAL ERROR

LIMITS THE ABILITY TO QUICKER EXTRACTION OR INTEGRATION WITH OTHER APPLICATION

MANNUAL PROCESS WAS NOT SCALABLE & LED TO OPERATIONAL INEFFICIENCIES

GLOBALORCHTM SOLUTION

To address the inefficiencies in Accord management, GlobalOrch introduced an Al Powered automation solution : OpsTeQ GlobalOrch provided a robust, automated solution leveraging Al and no-code workflows to simplify the extraction and processing of data from ACORD forms and its variances.

Custom Al Model

Built a Large Language Model (LLM) specifically trained to extract key information from various ACORD form variants.

Data Processing & Reporting

The extracted data can be leveraged or directly integrated with other business applications for further processing.

innovation

GlobalOrchTM

"An Enterprise Unified Software Automation Platform"

Smart No-Code Workflows

GlobalOrch's no-code platform automated the entire data extraction, ensuring consistent and accurate results.

End-to-End Automation

The workflows eliminated manual intervention, enabling seamless extraction, transformation, and usage ofdata.

RESULTS & CONCLUSION
1
icon
95% Reducing in Processing Time

Automated extraction significantly reduced the time needed to process large volumes ofACORD forms.

2
icon
Increased Accuracy

Al -driven data extraction minimized errors associated with manual processing.

3
icon
Scalable Operations

The solution effortlessly handled hundreds of form variants, enabling the organization to scale operations efficiently.

4
icon
Data Integration

Automated data feeding into business applications enabled faster decision-making and operational transparency.

GlobalOrchTM - CONCLUSION

GlobalOrchTM revolutionized the insurance form processing workflow by introducing Al-powered automation for extracting key information from ACORD forms. This solution not only improved operational efficiency and accuracy but also created a scalable and future-ready process for handling increasing data volumes. By combiningthe power of LLM Al models with no-code workflows, GlobalOrch provided a transformative solution to a complex data processing challenge.